User Education
SAP user education improves your daily operations by bringing consulting, customized training, documentation, and the latest computer-based tools to your employees. Plus, it offers SAP certification based on comprehensive skills assessment.
Our training services teach your users how to become more proficient with the SAP solution -- so you experience faster ROI and increased productivity. And through our on-the-job support, we develop materials, evaluate strategies, and perform ongoing quality reviews and readiness assessments.
SAP user education takes into account the uniqueness of each company. That's why we analyze every customer's needs during a disciplined six-point process:
Plan -- Agree on project goals, processes, and deliverables
Analyze -- Understand process and end users, and develop strategies and course organizations
Design -- Determine task attributes and final curriculum design, training media, documentation, and priorities
Prototype -- Develop and finalize class prototype, and develop standards and templates
Develop -- Develop work instructions, concepts, exercises, any online systems, documentation, and instructor materials
Pilot and deliver -- Pilot and refine documentation and training materials, and deliver the final product
RWD Info Pak and SAP Productivity Pak by RWD
To help you drive greater value from your enterprise systems by maximizing employee proficiency for SAP solutions, SAP is offering RWD Info Pak and SAP Productivity Pak by RWD (also known as RWD uPerform) globally. These suites of software tools include documentation, context-sensitive online help, and simulations -- all in multiple languages.
In addition, SAP Productivity Pak supports collaborative partnerships among end users, content authors, and training administrators.
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